In the hotel industry, guest experience is everything. From the quality of service to in-room details, every element contributes to guest perception and loyalty. However, many hotels offer low-quality coffee in their rooms, creating a disconnect between the premium accommodation experience and the beverage offering.
This was the case of a boutique hotel in Barcelona , looking to improve its coffee offering without incurring high equipment costs or complex operations. The solution came from Curador Coffee and its specialty coffee Drip Bags .
📍 The Problem: A Coffee That Didn't Reflect the Hotel's Quality
The boutique hotel, known for its attention to detail and unique design, faced a common problem in the industry:
❌ Instant coffee in rooms: The only option available to guests was instant coffee, which was not up to the hotel's standards.
❌ Disconnected experience: While breakfast offered decent coffee, the in-room option didn't provide the same satisfaction.
❌ High costs of implementing espresso machines in the rooms: A traditional solution would require maintenance, frequent cleaning, and expensive capsule replacement .
❌ Sustainability and waste: Coffee capsules or single-serve pods have a significant environmental impact and were inconsistent with the hotel's eco-friendly image.
The hotel's management team knew that improving the in-room coffee offering could increase guest satisfaction and strengthen its differentiation in the marketplace .
Objective: To offer a premium, easy-to-use, in-room specialty coffee alternative that aligns with the hotel experience.
🔹 The Solution: Implementing Drip Bags with Curador Coffee
To solve these challenges, Curador Coffee proposed replacing instant coffee and capsules with specialty coffee Drip Bags .
Why were Drip Bags the best choice?
✅ Specialty coffee in every room: Now, guests can enjoy coffee from Europe's finest roasters without the need for equipment.
✅ Simple, waste-free preparation: All you need is hot water. No maintenance or cleanup required.
✅ Individual and sustainable format: Less waste compared to capsules, aligning with the hotel's sustainability strategy.
✅ Premium Experience: A coffee that complements the exclusivity of the accommodation and improves the perception of service.
📌 Conclusion: In-room coffee has gone from being a simple detail to a distinctive experience for guests.
📈 Results After Implementation
✔ Increased Guest Satisfaction:
Positive feedback on the in-room coffee experience increased by 60% in reviews on platforms like Booking.com and Google Reviews.
✔ Competitive Differentiation:
The hotel now promotes itself with the “Specialty Coffee in Every Room” label, which positions it above its competitors.
✔ Reduction of Operating Costs:
Expenses for capsules and maintenance of coffee machines in the rooms were eliminated, reducing costs by 35% annually .
✔ Sustainability and Environmental Responsibility:
The switch to Drip Bags eliminated more than 3,000 plastic capsules per year , reinforcing the hotel's eco-friendly commitment.
🔹 Key Advantages of Drip Bags for Hotels
1️⃣ Specialty Coffee without the Need for Equipment
Drip Bags allow hotels to offer a premium experience without investing in machines or requiring post-cleaning.
2️⃣ Sustainable Format and Less Waste
Unlike capsules, Drip Bags are biodegradable and do not generate plastic waste , aligning with the trend of responsible consumption.
3️⃣ Greater Guest Satisfaction and Perceived Value
Quality coffee reinforces the hotel's image and improves the in-room experience, becoming a memorable detail for guests.
4️⃣ Cost-effective and easy-to-implement solution
No maintenance costs, no need for staff training, and a competitive price per cup compared to traditional capsules .
🔹 How Can Curador Coffee Help You?
If you own or manage a hotel and want to improve the in-room coffee experience, Curador Coffee offers:
✔ Personalized Selection of Specialty Coffee: Drip Bags with origins selected according to the hotel's profile.
✔ Exclusive B2B Terms: Competitive prices for volume purchases and recurring deliveries.
✔ Implementation Strategy: Consulting to integrate Drip Bags into the hotel's offering and differentiate them in guest communications.
✔ Personalization Options: Possibility of including hotel branding on the Drip Bag packaging.
🚀 Want to Elevate Your Coffee Offering Like This Boutique Hotel?
If you're looking for a hassle-free specialty coffee solution for in-room coffee, Curador Coffee's Drip Bags are the way to go.
📩 Leave us your details and we'll work on a personalized proposal.
🚀 Turn coffee into a differentiating element for your hotel with Curador Coffee.